PRODUCT POLICY
Synthesis Technology Sdn Bhd Website [https://sts.my] offering a wide range of physical and virtual products.
PRODUCT TYPE
1.1 Syntech Technology Sdn Bhd offering a wide range of physical and virtual products:
Physical Product: Products which shipped in physical form.
Virtual Product: Digital goods that are delivered electronically.
PRODUCT LISTING
2.1 Product information available on the Syntech Technology Sdn Bhd Website are sourced from various provider, including first party, third-party search engine service providers.
All product listing on Syntech Technology Sdn Bhd Website, are based on First-Party & Third-Party Information. Consequently, there may be discrepancies between the listed details and the actual product specifications. For the most accurate information, customers are advised to visit the manufacturer’s official website directly. Brightstar Computer does not assume liability for refund requests due to any misinformation or inaccuracies presented in the product listings.
2.2 The prices listed for physical products on Syntech Technology Sdn Bhd website do not include delivery charges. These fees are calculated separately and applied during the checkout process. Customers are encouraged to refer to the Shipping Policy for detailed information regarding delivery fees.
2.3 Product images displayed on Syntech Technology Sdn Bhd Website are not representative of the actual size, colors, or features of the products. These images are intended solely for reference and advertisement or display purposes. The actual product may differ in appearance from what is depicted. Customers are encouraged to rely on the product specifications and descriptions for accurate information.
2. 4 Syntech Technology Sdn Bhd does not assume liability for refund and exchange product requests due to any misinformation or inaccuracies presented in the Product Listing.
PRODUCT PRICING
3.1 The pricing differentiation observed between the e-commerce store and the offline store is inherent. It is expressly stated that the online store’s pricing does not constitute a conclusive representation of the final price at the offline store, and conversely, the offline store pricing may deviate from that displayed online. Users are hereby advised to consider this pricing distinction and acknowledge that the listed prices online are indicative and may not reflect the ultimate purchasing cost at the offline store. By continuing to use our services, users implicitly agree to accept and adhere to these terms regarding pricing disparities between online and offline channels.
3.2 In the event of a pricing mistake or listing error, if a purchase is made at the incorrect price, we will promptly contact you to reconfirm the order with the accurate price or offer the option to cancel the order
3.3 Listed prices do not encompass delivery charges; a separate fee is applied for delivery services. For detailed information, kindly refer to SHIPPING POLICY.